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We always try to provide best quality items to our client at best price. We deal in those item
where quality issue generally does not come. Then also sometimes situation arises
that items received are defective.
1. We have only replace policy not refund policy, replacement of product will be provided
with same piece . Client have to send us piece back,we will replace it. Shipping charges of sending us
back will be of client.
2. Replacement will be done only for defective pieces, we are not responsible for quality of
goods not acceptable by client . As quality depends on various factor like price,fabric acceptance
is variable at different places. (Same fabric not accepted in North-India is hit in Southern Part).
3. There will be certain variation in color, as picture clicked through camera is always different
from the item in reality. Specially in colours like cream,off-white,sea-green.
4.Entry level tex prints, simple print work catalogs are not liable for returns or replacements. These catalogs are sold as is, as provided by the manufacturer.
i.e low range catalogs below 350 rs. per piece.
5. We do not provide any guarantee for stitching. Customers will be providing for stitching at his/her own risk. We are committed to make sure whatever we can in your stitching but stitched suits will not be exchanged or returned for any reasons. We advise you to place small order for stitching in the beginning and once you are okay with the stitching quality then you place more orders.
Defective piece has to be reported within 72 hours of receipt of product.